V‑ZUG know-how: FAQ

The automatic program is capable of detecting what your dirty dishes need, thereby reducing the consumption of water, electricity and dishwater salt by up to 30%. The program also works out how long the washing cycle needs to last. This could be anywhere between 50 and 85 minutes.

The appliance reports a fault. A9: Cleaning sieves and mats.

The integrated heat pump and the ventilation system blow warm air into the interior and whisk away the humid air.

Room air laundry drying takes more time, as the laundry is streamed less efficiently with air and the temperatures during this process are also lower than when drying in the drum. Other factors that slow down the drying process: A lot of laundry in a small room, very damp laundry (of small spinning speed), open doors or windows, humidity that additionally enters the room, clogged front filter mat, items that prevent the release of air, soiled or faulty humidity sensor.

We have chosen to dispense with fully extending runners to maintain our high standards with regard to perfect cooking results. These alter the microwave field significantly and result in localised changes to the heating of the food.

According to the standard, combined appliances with microwave ovens are not allowed to have energy labels. We have been reprimanded by the European Standards Committee regarding the MSLQ. That is why we have removed the energy label from both the PowerSteam and the MSLQ. (We would have otherwise achieved the good rating of A+)

The CombiCookTop V2000 is a sleek cooktop with a fully integrated extractor, now also available in a 60 cm width. It allows for drawer or storage space directly below the appliance, making kitchen planning more flexible. The grease filter is housed in a removable, dishwasher-safe cassette for easy cleaning. The activated charcoal filter can be lifted out easily, and two filter options are available: a long-life filter, which can be regenerated in the oven up to eight times for a service life of up to three years, helping to reduce maintenance costs; and a standard filter, which is replaced as needed and disposed of with household waste.

Theoretically yes. Please discuss this option with your specialist dealer.

Fluff consists of fine threads produced by friction during the manufacturing, wearing and washing of textiles. This does not mean that the appliance puts an excessive strain on your laundry. Even with laundry dried on a line, fluff can be observed when you shake or iron it. While the laundry is wet, fluff clings to it. In the tumble dryer, the fluff is separated from the textiles and caught by the fluff filter in the door. The amount of fluff depends on the type of laundry, but finding some fluff in the filter after drying is quite normal.

Customers with an active trial will retain access to the corresponding V-Upgrade permanently and free of charge, unless otherwise communicated.

If you do not wish to keep it, please contact the service team by July 2028. Service hotline: 0800 850 850.

It is unlikely that the combination of “comfort ventilation (target humidity: 30–50%) and DualDry (target humidity: 50–60%)” would cause problems.

Please first check the operating instructions to see if the solution is given there. If not, please call our free service number on 0800 850 850.

The FoodCenter, CombiCooler Supreme and the Freezer Supreme (appliances in the Supreme line are only available in selected markets) are all equipped with an ice maker, which can dispense ice cubes, crushed ice or iced water. Perfect for cocktail parties!

Certain appliances feature a bottom compartment complete with bottle drawer, which offers vertical storage for many large bottles in a handy removable basket. A bottle rack for horizontal storage is also available in certain models.

The PowerPlus function offered by almost all induction cooktops helps you save time. If, for example, you need to heat up a large quantity of water, you can have a cooking zone work at an increased power level of up to 140%. PowerPlus puts up to 3700 watts at your disposal.

Professional caterers have been raving about it, and you can have it in your own kitchen: a Teppan Yaki. Why is this Japanese method of cooking on a flat grilling surface so popular? Because you don’t need any pots and pans, it’s entertaining for your guests to watch, and you don’t have to worry about choosing the right cooking temperature and time. The cooking temperature, for example, can be set precisely according to the kind of food you’re preparing, and it stay at a constant level, no matter how many delicacies you pile onto the griddle. This ensures heat sensitive food is cooked particularly gently so that its taste, quality and nutrients are perfectly preserved. A Teppan Yaki will turn your dinner parties into an unforgettable experience.

Our new CombiCooler generation offers an innovative ClickShelf rack system, which allows you to adjust the height of your racks easily with one hand and make full use of the width at the front when storing your food.

Even 2-litre bottles can be stored easily and securely.

Food freshly stored in the cooling or freezing compartment can be cooled quickly and gently using the fast cool or fast freeze function.

The two cooling zones are vertically adjustable and can be set to two different precise temperatures suitable for white and red wine, respectively. Available temperatures range from 5°C to 18°C.

NoFrost technology means you'll never have to manually defrost your fridge again. All of our FoodCenter models are fitted with NoFrost technology, which means they defrost automatically at regular intervals.

Some of our refrigerators feature three different temperature zones. In addition to the freezer compartment and the main refrigerator compartment, the Magnum 2 60i and Cooltronic 60i eco refrigerators, for example, also offer a cold storage compartment with infinitely variable humidity control (0-degree zone), in which food stays fresh up to three times longer. The Noblesse 60i eco and the DeLuxe 60i both feature a bottom compartment complete with bottle drawer (8–12°C) in which food that is sensitive to the cold (such as potatoes) can be stored at a mild temperature and drinks can be kept at a pleasant drinking temperature. These different temperature zones offer the greatest possible flexibility.

Minimise your energy consumption and costs by defrosting your refrigerator regularly, positioning it in a cool place, not on the balcony, letting warm food cool down before placing it in the fridge and tightly covering liquids such as sauces.

Hoods with the automatic run-on function extract the remaining cooking vapours from the room for a specific time period (between 5 and 20 minutes) even after you have finished cooking and switched off the range hood. After that point, the range hood is switched off automatically. If the appliance is being used in recirculation mode, the activated charcoal filter can also carry out final drying of the furniture base – just like in range hoods that remove vapours by extracting them downwards (downdraft systems). This useful function is integrated into various range hoods and downdraft systems, and is activated by tapping the clock button shown at the end of the cooking process.

The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.

The Adora night economy program reduces energy consumption by 40% and water consumption by 20%. You can make use of lower night electricity rates and protect the environment. What's more, the Adora is very quiet.

All appliances are guaranteed to have low external door temperatures. In the case of normal ovens and steamers, a triple-layer glass door ensures safe operation while cooking. Pyrolytic self-cleaning ovens actually have a four-layer glass door concept. Thanks to the innovative door concept in the Excellence Line, the door is ventilated with air from the room, thereby keeping the temperature of the outer door lower than it is for the standard models. What’s more, active appliance door ventilation also enables lower outer door temperatures for pyrolytic self-cleaning appliances.

The EasyCook function provides you with helpful default settings for over 100 selected foods – so you can cook quickly and with confidence even without a recipe. Simply select the desired food under EasyCook, and the appliance will immediately suggest one or more cooking methods. The selection of foods and recipes can be customised. The “Nutritional style” filter setting can be used to remove foods that are not required at the touch of a button. For example, meat can be deselected if the user is a vegetarian. The “National cuisines” filter, on the other hand, expands the range of dishes to include country-specific recipes and can be quickly adapted to your personal culinary style.

Steam and odours rise at a maximum rate of one metre per second. The V-ZUG cooktop hood or cooktop with integrated range hood extracts the air using a cross current that is higher than the rising speed of the cooking vapour. As a result, cooking vapours and odours can be effectively extracted straight away at the cooktop.

If possible, you should make sure that the duct diameter is at least 125 mm and ideally 150 mm. If there is no room for a round pipe, a flat channel with an equivalent cross section may also be used. The use of 90° pipe bends should be kept to a minimum. Narrowing cross sections and reducing pipes with a smooth inner surface should also be avoided. We recommend using short piping lengths, wall boxes with large slats and sufficient replacement air.

You can find detailed planning information in our planning guide. For more advanced range hood topics and advice about what to consider during the planning stage, please refer to our TechInfo.

Cooktops and range hoods that feature the OptiLink function communicate with each other via Bluetooth. The fan level automatically adjusts to the current cooking level and switches off automatically when the cooktop is switched off – so you can focus all your attention on cooking without having to think about operating the range hood. All models in the V6000 and V4000 series have this technology integrated as standard at no extra cost.

Up to three cooktops at the same time.

Yes you can – various range hoods have the FlexLED function. This allows you to easily adjust the colour temperature, from a warm-white 2700 kelvins to a cool 4000. This feature creates the perfect atmosphere in harmony with the kitchen lighting and can be individually tailored to all kinds of lighting concepts.

Range hoods need enough replacement air to guarantee optimum extraction performance. You can ensure this by opening a window or incorporating a replacement air unit. If there is insufficient replacement air, this can create negative pressure (a vacuum) – the range hood will become significantly louder and it will have difficulty conveying the cooking odours outside.

For safety reasons, we recommend that the cooking area is always well lit.

Use dishes that are dishwasher-proof or made from ceramics, heat-resistant plastics or glass. If you’re cooking with low temperatures and short heating times, pasteboard and paper will do as well, and so will heat-resistant plastic bags or wrapping foil.

Our exclusive inverter technology variably adjusts the oven’s output to the amount of energy actually required. This means your microwave consumes less energy, while at the same time cooking your food as gently as possible.

The activated charcoal filters can be easily removed and regenerated, depending on the model. The most efficient long-life plus activated charcoal filter, for example, can be regenerated in the oven every three to six months. The long-life activated charcoal filter can be cleaned in the dishwasher and then dried in the oven. Conventional activated charcoal filters need to be replaced every six months or so.

To remove unpleasant odours, you can take the following steps. Remove the filter and clean it thoroughly. Select a more powerful program, such as the Intensive program. Refill the regenerating salt. Run the Pre-rinsing program from time to time. Buy a commercially available dishwasher cleaner and add this using the Intensive program.

Yes, our ingenious automatic wash program continuously measures how dirty the dishes are and adapts the washing process accordingly. This ensures the appliance only uses the amount of time and resources required to get the dishes perfectly clean.

In the standard program, our heat pump device uses a record low of 0.38 kWh of energy. 20 years ago, this figure would have been four times as great, with dishwashers using 2 kWh of energy.

With integrated dishwashers, the operating panel is visible. This is particularly useful for ChromeClass/AluClass models, as they also function as design elements. In contrast, design-integrated models feature a mirrored operating panel that fits perfectly with the FutureLine design. A wood panel the colour of your kitchen is fixed below the operating panel. With fully integrated dishwashers, the operating panel is concealed. Only when you open the appliance, you’ll find it integrated in the door’s upper edge.

If you’re in a hurry, for example during a party, the Adora SL’s sprint program will clean your dishes in just 19 minutes. And when we say clean, we mean spick and span.

The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.

The extent to which creases are removed very much depends on the type of fabric, as the fibre types all behave differently. Creases in textiles made from cotton and polyester fabric blends or wool, for instance, can be removed significantly more effectively than those in textiles made from linen, cotton or silk. A superior crease removal effect can also be achieved with cotton shirts labelled as “anti-crease” or “easy-care”.

Yes, in principle, body odour can also be removed from fabrics. It should be kept in mind, however, that body odour is produced to help remove bacteria. Since sweat is unique to each individual, the treatment result may differ from person to person. We recommend washing sweaty clothes.

The external steam generator indicates when it should be descaled. This is dependent on water hardness and the level of use. An automated descaling program will guide you through the simple process.

The impulse-controlled rinse agent sensor ensures that only the minimum amount of rinse agent is used, depending on water hardness and load.

DualDry is a combination of tumble dryer and room air laundry dryer.