V‑ZUG know-how: FAQ

Fluff consists of fine threads produced by friction during the manufacturing, wearing and washing of textiles. This does not mean that the appliance puts an excessive strain on your laundry. Even with laundry dried on a line, fluff can be observed when you shake or iron it. While the laundry is wet, fluff clings to it. In the tumble dryer, the fluff is separated from the textiles and caught by the fluff filter in the door. The amount of fluff depends on the type of laundry, but finding some fluff in the filter after drying is quite normal.

The DualDry was implemented in accordance with the OptiDos appliance for the V4000. This means that the two new V-ZUG products can be perfectly combined with one another.Furthermore, it is more cost-effective to offer the DualDry with the V4000 than would be possible with the V6000.

A dishwasher is such a valuable domestic helper that you can hardly imagine life without it. In recent years, dishwasher's water and energy consumption has been significantly reduced. This means that having an appliance clean the dishes is no longer just a time saver. Today, it is also much more economical and better for the environment than doing the dishes by hand. To clean the amount of dishes a ZUG Adora tackles in a single wash cycle, you would consume up to 40 litres of water, while the Adora manages with just 12.

Yes, absolutely. For optimum cleaning and drying results, we always recommend adding rinse aid to the dishwasher. The amount of rinse aid in the tabs is not sufficient to achieve optimum drying results.

Please first check the operating instructions to see if the solution is given there. If not, please call our free service number on 0800 850 850.

We recommend the following: Not all dishes are suitable for cleaning in a dishwasher. - Hand-wash items made of wood or plastic that are sensitive to alkalis or heat. - Earthenware tends to crack and splinter. - Glass and porcelain prints are only resistant to a limited extent and may dissolve over time. - Glass can become cloudy depending on the type and the detergent used. Check with your glass supplier whether the glass is dishwasher-safe. - Tension may develop in polished and thick-walled crystal glasses and bowls, which may lead to breakages. - Do not wash dishes with stickers. Dissolved stickers can block the filter system. - Objects made of silver, copper and tin tend to stain brown or black. - Aluminium tends to form stains. Wash aluminium separately or by hand.

Induction is the technology of the future: it is faster and more energy-efficient. One litre of water is brought to the boil in approximately two minutes. This is made possible by smart technology. Induction generates heat exactly where it is needed in the base of the pot. The glass around the heated cooking zone stays virtually cold, so no energy is wasted. An induction stove uses up to 40% less energy compared to other heating methods.

The PowerPlus function offered by almost all induction cooktops helps you save time. If, for example, you need to heat up a large quantity of water, you can have a cooking zone work at an increased power level of up to 140%. PowerPlus puts up to 3700 watts at your disposal.

Yes, there is. The wool program has been specially designed to treat woollen fabrics extremely gently during the wash cycle and with a much lower spin speed. This produces fantastic results while putting the wool under as little strain as possible.

You can use the delayed start function to set your electricity provider’s off-peak rate times up to 24 hours in advance and use the machine during those times. The current range of AdoraWash washing machines also features the intelligent OptiTime delayed start function. If you use OptiTime at night, for example, and combine it with off-peak electricity rates, you can make energy savings of up to 63% per wash cycle.

As steamers are becoming increasingly popular, we have found that people tend to use fewer pots and pans in their cooking. This is why we have introduced cooktops featuring only three cooking zones that are more generously spaced.

For induction to work, the base of the pan must be ferromagnetic. As induction cooktops are quite popular, there is a broad range of well-priced pans available.

Yes, all V-ZUG induction and autarkic radiant cooktops are fitted with an automatic safety shut-off that prevents overheating.

The DualDry was implemented in the Adora, as the air throughput was too low for a laundry room in an apartment building. Furthermore, the operating modes cannot run at the same time. If laundry is hanging up in the room and another tenant decides to use the tumble dryer, then this eliminates the possibility of room air laundry drying as the humidity within the room is no longer regulated.

As standard, we recommend entering the dosing volume of the detergent manufacturer for 4–5 kg of laundry, medium soiling and the local water hardness in the machine. In most cases, the recommended dosing volume of the manufacturer can be found in a table on the back of the packaging.

Both OptiDos dispensers can each be filled with 1.2 l of liquid detergent or softener. OptiDos calculates the optimum dosing volume according to the selected program and the laundry volume in the drum. No excessive or insufficient dosage ever again!Examples: Slightly soiled laundry, at medium water hardness: manufacturer’s dosing recommendation is 60 ml. This means that you can wash up to 20 times without refilling. Normally soiled laundry, at soft water hardness: manufacturer’s dosing recommendation is 95 ml. Here, up to 12 washes can be done without refilling (the number of washes depends on the dosing recommendation of the detergent, the laundry volume in the drum, water hardness, degree of soiling).

The break-proof glass shelves are height-adjustable, which means you can make space for larger items in your fridge. Some models have perfected the art of space saving: they feature divided shelves whose front half can be pushed towards the back of the fridge to free space for tall items on the bottom shelf.

The 0°C zone (at high humidity) provides the ideal climate to double the storage time of fresh vegetables, salad and herbs.

The V-ZUG Special Care Drum has 14,000 holes to protect delicate fabrics and prevent wear and tear from friction during the washing process.

Professional caterers have been raving about it, and you can have it in your own kitchen: a Teppan Yaki. Why is this Japanese method of cooking on a flat grilling surface so popular? Because you don’t need any pots and pans, it’s entertaining for your guests to watch, and you don’t have to worry about choosing the right cooking temperature and time. The cooking temperature, for example, can be set precisely according to the kind of food you’re preparing, and it stay at a constant level, no matter how many delicacies you pile onto the griddle. This ensures heat sensitive food is cooked particularly gently so that its taste, quality and nutrients are perfectly preserved. A Teppan Yaki will turn your dinner parties into an unforgettable experience.

Instead of the traditional heating element, an induction coil is placed beneath the glass ceramic cooktop, generating a varying electromagnetic field. The field generates eddy currents in the base of the pan, which leads to a rapid heating of the magnetic pan material.

With appliances featuring separate temperature control, the holiday function can be used to switch off the fridge compartment while the freezer remains in operation. This is recommended to increase energy efficiency when you’re away for longer periods of time.

AdoraWash and Unimatic washing machines need the bare minimum of electricity for the standby function, which helps to reduce household electricity consumption.

Some of our refrigerators feature three different temperature zones. In addition to the freezer compartment and the main refrigerator compartment, the Magnum 2 60i and Cooltronic 60i eco refrigerators, for example, also offer a cold storage compartment with infinitely variable humidity control (0-degree zone), in which food stays fresh up to three times longer. The Noblesse 60i eco and the DeLuxe 60i both feature a bottom compartment complete with bottle drawer (8–12°C) in which food that is sensitive to the cold (such as potatoes) can be stored at a mild temperature and drinks can be kept at a pleasant drinking temperature. These different temperature zones offer the greatest possible flexibility.

The Adora SLQ and Adora SL models automatically select the appropriate wash program for different types of laundry such as jeans, baby clothes or net curtains. The baby garments program, for example, ensures that your little one's clothes turn out perfectly hygienically clean. Microbiological tests by the Veritas laboratory have confirmed its effectiveness.

The “Upper rack only”’ function makes a ZUG dishwasher even more flexible and will save 2.6 litres of water, depending on the wash program.

Yes. Thanks to the intuitive, simple program selection, it is possible to choose whether or not OptiDos should be used for the wash after every program selection. When selecting “without OptiDos”, the detergent is taken from the right detergent dispenser drawer as usual.

When you pull out the OptiDos drawer, the load capacity for both dispensers is shown on the touch display and whether or not there is sufficient detergent. If the filing level is low, a notification will automatically appear on the display after the wash (without pulling out the detergent dispenser drawer).

This restriction prevents the appliance from being used as a construction dryer. This is not what it is designed for. The running time has an influence on the components and can also be considered a safety issue. A period of 7 days has been defined as once a week is generally considered sufficient for washing and drying.

The FoodCenter, CombiCooler Supreme and the Freezer Supreme (appliances in the Supreme line are only available in selected markets) are all equipped with an ice maker, which can dispense ice cubes, crushed ice or iced water. Perfect for cocktail parties!

Yes. Hand wash, WetClean and wool programs are available, and it’s also possible to activate additional functions such as Easy care.

The energy label provides information about this. Three factors are measured in washing machines – energy consumption, washing performance and spin efficiency. All V-ZUG washing machines have achieved an A+++ rating in energy efficiency.

Around 30% of the Swiss population have sensitive skin, which means that they need their laundry to be washed even more thoroughly than usual. The skin protection program in AdoraWash appliances is there to help with this by using a specially optimised rinsing procedure and ensuring that water penetrates the laundry extremely effectively. The V-ZUG Special Care Drum also whisks away any remaining traces of detergent. These features help to make skin irritation and itching from leftover detergent a thing of the past.

A new lighting concept using modern, high-grade LED spotlights integrated in the side panels ensures effective illumination even when the fridge is full.

This slider concept makes cooking even more fun: adjust the heat levels by sliding your finger over the controls.

Even 2-litre bottles can be stored easily and securely.

Food freshly stored in the cooling or freezing compartment can be cooled quickly and gently using the fast cool or fast freeze function.

The IDI is a convenient way of dispensing ice cubes, ice chips and ice water. The sensor-controlled ice cube maker automatically provides the correct amount. The IDI is integrated into the fridge door instead of the freezer, which means you gain 20% of freezer space.

The refrigerators can be supplied with White or Nero fronts. It is also possible to attach your own fronting in order to integrate the refrigerator into your kitchen.

Some cooktops have a lateral warming zone with temperature monitoring. Induction cooktops offer a warming function for the different cooking zones.

Yes, wet clothes can easily be dried again in next to no time using the additional drying program.

64 dB(A) in room air operation according to test regulation.

Do not use metal accessories such as cooking trays, baking trays or cutlery. These could create sparks. Check before use whether the accessories are microwaveable. Use the perforated plastic cooking tray for PowerSteam.

The water hardness controller ensures that the water always has the ideal hardness. This makes the detergent more effective and ensures that the dishes and glasses are treated gently.

According to the measurement in line with the standard, the drying capacity at a maximum room size of 9 m² is 1.34 kg/h and it takes 5h 40min.

Primarily for white laundry. Because only washing powder contains bleach and can therefore better remove stains from fruit, coffee, tea, etc.

No. Both detergent dispensers are supplied with the washing machine and can be immediately filled with the desired liquid agents or softeners.

The Sprint program lasts 20 minutes and is suitable for quickly cleaning lightly soiled pre-dinner glasses. The Party program lasts 11 minutes and is perfect for when an exceptionally large number of dishes need to be washed quickly ready to be used again – for example, for a party with many guests. When using the party program, the dishwasher starts with a 20-minute heating phase, after which the dishwasher can be fully loaded up to five times in a row.

VisionAssist is a feature on the CookTop V2000 and CombiCookTop V2000 that improves usability and makes operation more intuitive. It works together with the physical knobs, which provide haptic and optional acoustic feedback (click stops). VisionAssist provides clear guidance for everyday cooking and is particularly useful for users who depend on acoustic power level information, including visually impaired users.

When planning and installing the FullFlex hob, ensure that the front cabinetry includes a ventilation slit of at least 2 mm to allow proper hot-air exhaust. Detailed requirements can be found in the planning guide.