Error codes on V-ZUG appliances

Is your dishwasher, oven, washing machine or another V-ZUG appliance displaying an error message? From common error codes such as a0, h04, h05 or f10 e100 to messages like “in progress”: here you can search for your error message and find more information about it.

Search for cause of defect

Enter the number of your device and then the fault code to find the cause of the defect. If no results are found, please contact our support team who will be glad to help you.

Serial number

Checklist for fault detection

Some appliance problems can be fixed without the need for repair. There might be a quick and easy solution to the issue at hand. Our checklist for fault detection helps you identify the potential cause of the malfunction.

  • Have you switched on the appliance correctly?

  • Is it plugged in?

  • Is the power on?

  • Have you checked the breaker or fuse?

  • Is the water tap open on your washing machine?

  • Does the filter or foreign object trap require cleaning?

  • Please also refer to the troubleshooting section of the instruction manual.

  • Phone support 0800 850 850

    Monday to Friday:  7.30 am – 12.00 am 1.00 pm – 5.00 pm
  • Service appointment

    You can also schedule an appointment with one of our trained and experienced V‑ZUG service technicians.
  • Video support

    Instead of describing the malfunction of your appliance over the phone, we are now able to assist you in analysing and solving the issue via your smartphone camera.
V-ZUG Error Code Database
Our database includes, among others, the following types of appliances:
  • Dishwasher
  • Washing Machine
  • Clothes Dryer
  • (Steam) Oven
  • Cooktop
  • Steamer or Steam Cooker
  • Extractor Hood
  • Refrigerator
These series are included, for example:
  • Adora S
  • Adora SL
  • Adora TL
  • Adora L
  • Adora N
  • Unimatic S
These are some of the error codes found in V-ZUG devices:
  • a0
  • a1
  • a2
  • a5
  • a9
  • e26
  • e77
  • f1
  • f10
  • f10 e100
  • f10 e103
  • f11
  • f12
  • f16 e136
  • f2
  • f22
  • f22 e33
  • f3
  • f3 e71
  • f30
  • f30 e102
  • f4 e87
  • f5 e167
  • f6
  • f6 e26
  • f6 e77
  • f7
  • f7 e53
  • f9
  • f9 e29
  • h04
  • h05
  • h1
  • h4
  • h5
  • u1 e60
  • in progress