BUSINESS PORTAL

V-ZUG Diagnostics

V-ZUG Diagnostics - advanced appliance diagnostics and service solution.

V-ZUG Diagnostics - the revolutionary platform for reliable repairs

V-ZUG Diagnostics sets new standards with precise analysis, an intuitive interface, and data-driven spare part recommendations that simplify repairs and minimize downtime. With 20+ years of digital diagnostics experience, our platform streamlines complex repair processes and supports sustainable service practices. Exclusively available to V-ZUG business customers.

Benefits with V-ZUG Diagnostics

  • Administration and first customer contact

    • Quick access to appliance-specific information and documentation

    • Ability to support the customer with possible troubleshooting of their own

  • On-site diagnostics and repair

    • Professional appearance towards customers

    • On-site diagnosis in seconds

    • Targeted, sustainable and efficient repair

    • V-ZUG household appliances are in the best possible condition after the repair is carried out

«We are proud to offer our partners a solution, which is at the forefront of innovation in the after-sales sector. We continuously enhance the platform, integrating customer requirements and new features. Our agile product development approach ensures we consistently deliver value to our customers», says Philipp Matzinger, Product Manager V-ZUG Diagnostics

Digital first

V-ZUG Diagnostics is available exclusively as a yearly license, offered digitally through the V-ZUG Business Portal website with login access. With a focus on a fully digital approach, the platform allows easy license ordering and management, supported by helpful online tutorials.