Webmaster
Your contact for questions and feedback on the website in general, and for technical problems.
+41 58 767 67 67
[email protected]
Service Center
For scheduling an appointment with a service technician as well as questions on an existing service order.
0800 850 850[email protected]
V-ZUG Diagnostics
For more information about the diagnosis tool or to report technical problems.
0800 850 850[email protected]
Product as a Service
For questions about the comprehensive sustainable laundry equipment services offered for property investors and owners.
+41 58 767 67 67
[email protected]
Sales Account Manager
For support through each step of the customer journey with V-ZUG.
Sales Support
For information and ordering of appliance
[email protected]
E-Service
For digitising B2B eBill, EDI and Post finance order and payment services.
[email protected]
PIMMaster
For information on product data, data formats, digital assets and planning information.
[email protected]
Registration
For all questions on B2B registration.
[email protected]
Account Information
For all changes to contact details.
[email protected]
Customer Experience Centres for visits by appointment
Specific opening times are available on vzug.com/zugorama
Instead of describing the malfunction of your appliance over the phone, we are now able to assist you in analysing and solving the issue via your smartphone camera.