Services

V‑ZUG service team – committed to assist you.

We work hard every day to ensure your satisfaction with our products and to provide you with the best service. With more than 600 service experts around the world, we are here for you throughout all steps of your journey with V‑ZUG.

  • Telephone support +86 400 820 1650

    Monday to Friday: 10.00 am - 6.00 pm
  • Online fault reporting and spare parts

    Report your issue online using the form provided. We will get back to you as quickly as possible and, if necessary, schedule an appointment with a technician or we will send you the required spare part.