V-ZUG's consideration and decisions always focus on customers. Therefore, V-ZUG is using one of the largest service teams in Australia. This guarantees you a fast and reliable service, whenever and wherever you need it.
We would ask you to have the following information on hand when reporting a fault:
- Model Number
- FN Number found on the proudct ID plate
- Purchase date
- Invoice Number
You can contact us at:
Phone: +61 (03) 9832 7500 (dial 3)
The Service Department is available from 08:30 to 17:00 Monday to Friday.
The advantages of contacting us by phone:
- Direct troubleshooting by phone
- Fastest possible response time